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Lesson 6 of 7

Using gamification to increase engagement

~7 min

Learning objectives

  • Use streaks, points and badges to reinforce behaviour, not gimmicks
  • Pick metrics worth rewarding
  • Avoid gamification that pushes unhealthy behaviour
  • Run a leaderboard that does not crush new starters

Gamification is behaviour design, not entertainment

The job of a streak, a point or a badge is to make the right behaviour feel rewarding before the long-term outcome arrives. Reward consistency, not maximum effort. Reward turning up, not winning.

Pick the right metrics

Good: weekly check-in completed, weekly action hit, weekly call attended, programme adherence, sleep / step targets met. Bad: lowest body weight, biggest deficit, hardest workout completed — these reward behaviour that injures or burns out members.

Leaderboards without the damage

Rank by adherence and consistency, not by absolute fitness. Reset weekly so a new joiner can win in week one. Celebrate everyone who hit their action — not just the top of the board.

Use the MEM gamification, XP, streaks and challenge tools as the rails; layer your coaching tone on top.

Founder insight — Derrick Twum

MEM's XP, streaks and challenge systems were built to reward the boring stuff — turning up, checking in, sleeping more — because that's what drives the result clients actually want.

Key takeaway

Reward consistency, not extremes. Good gamification builds habits; bad gamification creates casualties.

Reflection questions

  1. 1What 3 behaviours do I want my group rewarding every week?
  2. 2What metric would I refuse to gamify, and why?
  3. 3How will I make sure a new starter can still feel a win in week one?
  4. 4What will the weekly recognition moment look like?

Action task

Pick your 3 rewardable behaviours and write your weekly recognition post template.

Worksheet

Work through these prompts. Answers save to this device.

Answers are saved to this device. Use Download to keep a copy.

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