Facilitator Runsheet — Manager Mental Health Module
Minute-by-minute script for the 3-hour intensive. Cohort 8–16. Two facilitators: Lead (L&D) + Lived-experience co-facilitator (LEC). LEC slot is held in this run-sheet, not optional.
Pre-flight (T-30 min)
- Room: chairs in a horseshoe, no tables in front (tables hide bodies). Water on side bench.
- Tech: deck loaded, room mic on, two breakout flipcharts, pocket-cards stacked at door (handed at minute 90, NOT at registration — see why in slot 7).
- Lead facilitator greets at door by name (use the attendee list — names matter from minute zero).
- LEC briefed: their 7-min story sits in slot 5. Confirm the line they're holding back as the "lived" punctuation.
Run-sheet
| Min | Slot | Owner | What happens | Slide |
|---|---|---|---|---|
| 0–10 | 1. Frame | Lead | Why we're here. The 6-week-too-late moment. No clinical claims. Confidentiality rule: stories stay; lessons leave. | S1–S3 |
| 10–25 | 2. HSE + the legal duty (lite) | Lead | Management Standards on one slide. Equality Act 2010 stress + mental-health duty in one paragraph. Frame as "your protection if you do this well", not compliance theatre. | S4–S7 |
| 25–55 | 3. The 4-Signal Model | Lead | Teach all four signals (see 04-four-signal-model.md). Pair work at min 35: each manager maps one anonymous direct report. Plenary at min 48: 3 voluntary shares. | S8–S15 |
| 55–60 | 4. Break | — | Hard 5-min reset. Door open, no work talk. | — |
| 60–67 | 5. Lived-experience punctuation | LEC | 7 min. LEC tells the story of when a manager spotted (or missed) the signals. No rehearsal cliché — they speak last because they speak truest. | S16 |
| 67–110 | 6. The OPENED conversation | Lead | Teach OPENED end-to-end (see 05-conversation-framework.md). Min 80: live demo by Lead + LEC (Lead = manager, LEC = direct report). Min 88: pairs run scenario 1. Min 100: swap roles, run scenario 2. Min 108: 2-min debrief — "what did your partner skip?" | S17–S30 |
| 110–115 | 7. Pocket-card drop | Lead | Cards handed out NOW, not earlier. Reason: if managers get the card before practice they read it instead of attending. Card = the artefact that goes back to their desk. | S31 |
| 115–135 | 8. Workload + recovery | Lead | The Recovery Gap signal in depth. Manager's role in protecting Off as much as On. Worked example: protecting Friday afternoons without breaking output. | S32–S40 |
| 135–155 | 9. Signposting + the legal duty (full) | Lead | EAP / GP / MEM coach / 116 123. Confidentiality in practice: what to log, what NOT to log, when HR enters the chain. The phrase to know cold: "I want to make sure you get the right kind of support, and I'm not it." | S41–S52 |
| 155–170 | 10. The 30-day commitment | Lead | Each manager writes the name of ONE direct report they'll watch through the 4-signal lens. Folds the page. Doesn't share. Commitment device, not surveillance. Brief on the nudge sequence — Message 1 lands in 24h. | S53–S58 |
| 170–180 | 11. Close + CTA | Lead + LEC | LEC closing line. CTA: champion programme + 60-min refresher. Card + nudge sequence is the bridge. | S59–S60 |
Live-practice debrief notes
After scenarios 1 and 2 (slot 6), facilitator listens for these skips and names them in plenary without identifying who:
- Skipped O — manager opened with their conclusion, not the behaviour.
- Skipped P — manager launched without checking it was a good moment.
- Skipped E — manager talked through the silence.
- Skipped N — most-skipped move. Manager went from Explore straight to Enable, no validation.
- Over-promised at Enable — manager offered 5 things, will deliver 0.
- Skipped D — manager became the therapist. Reframe: "Your job is the doorway, not the room."
Materials checklist
- Deck (60 slides — see Slot column)
- Participant workbook (one per attendee — see
02-participant-workbook.md) - Pocket-cards (handed at minute 110)
- Scenario cards (8 — see
05-conversation-framework.md) - Certificates of completion — CPD-aligned hours (emailed within 48h — see
07-cpd-certificate.md) - Board hand-off memo for the HR sponsor (see
08-board-handoff-memo.md)
Quality bar (Lead self-check at end)
- Did every manager speak at least once in plenary?
- Did the LEC slot land without being decorative? (If a manager cried, the answer is yes.)
- Did the cohort leave with the pocket-card in their hand, not their bag?
- Did the CTA land as "what's next" not "what's extra"?
Run-of-day notes for facilitators
- No improvising the legal slot. If a question goes beyond HSE / Equality Act lite, signpost to HR + the exec module. "Good question, wrong room."
- No clinical diagnosis under any circumstance. If a manager asks "is this depression?", reframe to the signal pattern + the signposting card.
- The room finishes on time. A 3-hour course that runs to 3h20 erodes trust in everything we said about recovery.