03 — Weekly Delivery Review
When: Monday 10:00–10:45 UK Chair: Head of Delivery Attendees: Lead coaches on live cohorts, Ops Lead, Evidence Lead (rotating), DSL (on call) Pre-read: circulated by 17:00 Friday — meeting is cancelled if missing.
Pre-read template (1 page max per cohort)
Cohort: <client> / <cohort code>
Week: W<n> of <total>
Health: GREEN / AMBER / RED (RAG, see thresholds below)
Numbers this week
- Attendance: __% (target ≥ 80%)
- 1:1 completion: __% (target ≥ 90%)
- Pulse response rate: __% (target ≥ 60%)
- Avg session rating (1–5): ___ (target ≥ 4.2)
- NPS to date: ___
Safeguarding
- Flags opened: ___ | closed: ___ | open >7d: ___
Top 3 risks this week
1.
2.
3.
Decisions needed from this meeting
-
Asks (people / time / money)
-
RAG thresholds
| Metric | Green | Amber | Red |
|---|---|---|---|
| Attendance | ≥ 80% | 65–79% | < 65% |
| 1:1 completion | ≥ 90% | 75–89% | < 75% |
| Avg session rating | ≥ 4.2 | 3.8–4.19 | < 3.8 |
| Pulse response rate | ≥ 60% | 40–59% | < 40% |
| Safeguarding flags open > 7d | 0 | 1 | ≥ 2 |
Two amber metrics = AMBER cohort. Any red metric, or any open Sev-1 safeguarding flag = RED cohort.
Agenda (45 min)
| Time | Item |
|---|---|
| 0–5 | Stand-up: cohort RAG roll-call only |
| 5–25 | Deep-dive on AMBER + RED cohorts only (5 min each, max) |
| 25–35 | Cross-cohort patterns (coach load, content drift, content gaps) |
| 35–40 | Decisions + new actions logged in Linear |
| 40–45 | What we'll watch next week / one learning to share |
Rules
- GREEN cohorts do not present. They get one line in the standup.
- No new initiatives proposed in this meeting — park to Exec Sync or MBR.
- Every action leaves with an owner, due date, and Linear ID.
- Anything that triggers RED on safeguarding goes immediately to
08-incident-response-runbook.md, not into next week's agenda.