Sprint 9 · 10 modules
Sprint 9 — Operating Cadence & Live Risk Register
Goal: install the meeting cadence, decision rights, and risk discipline that keeps MEM Academy delivering at quality as headcount, cohorts, and clients scale.
Modules in this sprint
- 01
01 — Operating Cadence
The cadence is deliberately small. Fewer, sharper meetings beat a packed calendar.
Module2 min read - 02
02 — Decision Rights & RACI
Decision rights live in one place so we stop relitigating "who calls this?".
Module2 min read - 03
03 — Weekly Delivery Review
` Cohort: <client> / <cohort code> Week: W<n> of <total>
Module2 min read - 04
04 — Monthly Business Review (MBR)
1. Headline scorecard — the 12 KPIs from 10-kpi-and-leading-indicators.md, MoM + vs plan 2. Delivery — cohorts live/closed/won/lost; aggregate health (RAG); confidence factor trend 3. Commercial — pipeline by stage, win rate, ACV, cycle tim
Module1 min read - 05
05 — Quarterly Strategy Review (QSR)
1. Score the quarter just ended (OKRs, KPIs, risks). 2. Decide what to start / stop / continue. 3. Set OKRs and top-10 risks for the next quarter.
Module1 min read - 06
06 — Live Risk Register
The register is live — kept in Notion / Linear (whichever holds the source of truth), reviewed at every MBR, re-ranked every QSR. This file is the schema, scoring, and the current top-15 snapshot.
Module4 min read - 07
07 — Risk Policies & Control Library
For every risk family in 06-risk-register.md, this file lists the policies and active controls. Controls are either preventive (P) or detective (D) or corrective (C).
Module3 min read - 08
08 — Incident Response Runbook
An incident is any unplanned event that affects participants, clients, staff, data, or our public standing. This runbook tells anyone in the company what to do in the first 60 minutes.
Module3 min read - 09
09 — Escalation Matrix
When in doubt, escalate. Escalation is information, not failure.
Module2 min read - 10
10 — KPIs & Leading Indicators
The 12 numbers the exec watches every week. If a metric is not on this list, it is not a KPI — it is an operational metric that lives in a function dashboard.
Module3 min read
Why this matters
The cost of doing nothing.
17.1m
UK working days lost to mental ill-health in 2022/23
HSE, 2023
£51bn
Annual cost of poor mental health to UK employers
Deloitte, 2024
5×
ROI on every £1 invested in workplace mental health programmes
Deloitte, 2024
Sector-level evidence, not MEM outcomes. For MEM's own delivery data and SROI methodology, see our evidence room.
Sprint overview
Sprint 9 — Operating Cadence & Live Risk Register
Goal: install the meeting cadence, decision rights, and risk discipline that keeps MEM Academy delivering at quality as headcount, cohorts, and clients scale.
This sprint is the operational backbone that ties Sprints 3–8 together. It tells every team member: when do we meet, who decides what, what do we watch, and what do we do when something is on fire.
Files
| # | File | Purpose |
|---|---|---|
| 01 | 01-operating-cadence.md | Daily / weekly / monthly / quarterly meeting rhythm |
| 02 | 02-decision-rights-raci.md | Who decides, who is consulted, who is informed |
| 03 | 03-weekly-delivery-review.md | Standing agenda + pre-read template for weekly delivery |
| 04 | 04-monthly-business-review.md | MBR agenda, KPI pack, board prep |
| 05 | 05-quarterly-strategy-review.md | QSR / OKR reset format |
| 06 | 06-risk-register.md | Live risk register — schema, scoring, top risks |
| 07 | 07-risk-policies-and-controls.md | Control library mapped to each risk family |
| 08 | 08-incident-response-runbook.md | Sev 1–3 definitions, on-call, comms |
| 09 | 09-escalation-matrix.md | When and how to escalate, to whom, by when |
| 10 | 10-kpi-and-leading-indicators.md | The 12 numbers leadership watches every week |
How this links to other sprints
- Sprint 3 (Onboarding) — feeds delivery health metrics into §03 and §10
- Sprint 6 (Sales) — pipeline KPIs feed §04 MBR
- Sprint 7 (Coach pipeline) — bench KPIs + safeguarding incidents feed §06 / §08
- Sprint 8 (Evidence & Impact) — confidence factor and SROI drift become risks in §06
Certificate of Completion
Finish the course to unlock
Complete all 10 modules in this sprint to issue your certificate. 0/10 done.
Want to roll this out to your team?
Bring Operating Cadence & Risk into your organisation.
MEM is a self-serve resource library — your managers and staff work through the modules at their own pace, with the workbooks, runsheets and pocket cards provided. Coach-led delivery is available only for our corporate fitness sessions, not the educational modules. Every funded seat also opens a mirrored free seat for someone leaving prison, with SROI your board can sign off.