Lesson 5 of 9
DBS, insurance and delivery readiness
Learning objectives
- Hold the documents organisations actually ask for
- Build a single 'trust pack' you can send in one email
- Renew on a schedule so nothing lapses mid-contract
- Know what 'enhanced with barred lists' actually means
The standard trust pack
Enhanced DBS (with barred lists for child workforce). Public liability insurance (£5m typical floor). Safeguarding training certificate. First-aid certificate. Two references. Photo ID. A one-page coach bio.
Bundle these as one PDF or shared folder. Send the whole pack in your first reply, not after they ask.
Renewals on a schedule
Diarise renewals 60 days before expiry. A lapsed DBS or insurance mid-contract is a contract-killer. Many councils and schools require live in-date documents to release payment.
What 'delivery ready' actually means
Documents in date. Risk assessment template ready. Session plan template ready. Attendance sheet ready. Equipment checklist. Backup plan for venue/tech failure. If a buyer asks 'can you start in 2 weeks?', the answer is yes without scrambling.
Founder insight — Derrick Twum
We've watched coaches lose £6k contracts because their DBS was three weeks expired and the council couldn't sign off payment.
Key takeaway
Hold the trust pack, renew on a schedule, be delivery-ready before the enquiry lands.
Reflection questions
- 1Is your trust pack one click to send right now?
- 2What's the next document due to expire?
- 3Have you diarised all renewals 60 days out?
- 4Could you start a new contract in 2 weeks?
Action task
Build your trust pack today. Save it in one folder. Diarise every renewal.
Worksheet
Work through these prompts. Answers save to this device.
Answers are saved to this device only. Cloud sync coming soon.